erek2 90 Casino & Sportsbook FAQ
Users ask us about account setup, payment methods, game rules, and account security. Questions often cluster around how to deposit via DANA or e-wallet, what the difference is between live-dealer tables and slots, how our cashback offer works, and what to do if you forget your password. This page answers the most common inquiries so you can get started or resolve issues without delay.
The FAQ covers account registration, KYC verification, deposits and withdrawals, game categories, and account controls. If your question is not listed here, or if you need help with a specific transaction, use the support contact details at the end of this page or log into your account and open the in-app help menu.
For detailed information about our terms, privacy practices, and jurisdiction-restricted access, read our terms and conditions and privacy policyWe operate only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.
- Account and registrationhow to start, KYC verification, password recovery, and account controls
- Payments and transactionsdeposit and withdrawal via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and mobile banking
- Game rules and categoriesfootball betting, live-dealer tables, slots, and esports markets
- Promotions and supportcashback mechanics, referral programs, and how to reach us
Read the answers below. Each section covers a topic; click any question to expand the answer. If you need further help, scroll to the support contact details at the end.
Account and registration
Account opening on erek2 90 takes four steps. First, visit our site or app and tap "Register." Enter your email, phone number, and a password. Second, verify your email by clicking the link we send you. Third, complete KYC verification by uploading a government-issued ID (such as a national identity card or passport) and a recent address proof (utility bill or bank statement). Our system processes these documents automatically; verification typically completes within a few hours. Fourth, add a payment method—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or online payment—and make your first deposit. Once your deposit clears, you can access all markets: football (Liga 1, Piala AFF, Champions League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slots (Aviator, Sweet Bonanza, Gates of Olympus), and esports (Mobile Legends, Free Fire, PUBG Mobile).
No. Each person may hold only one active account on erek2 90. If you attempt to register a second account using the same email, phone number, or identity document, our system will block the registration. If you have forgotten your password or cannot access your existing account, use the password-recovery link on the login page or contact our support team. Multiple accounts violate our terms and may result in account suspension and forfeiture of funds. If you believe your account has been compromised, notify us immediately through the in-app help menu or support email.
We provide several account-control tools in your account settings. You can update your email, phone number, and password at any time. You can view your complete transaction history, including deposits, withdrawals, and bets. You can add or remove payment methods (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet). You can also review your KYC verification status and re-upload documents if needed. For security, we recommend changing your password regularly and enabling two-factor authentication if your device supports it. If you suspect unauthorized access, change your password immediately and contact support.
Payments and transactions
Deposit ranges vary by payment method. mobile banking, local payment, online payment, and e-wallet typically support deposits from a minimum amount up to a daily limit set by each provider. mobile banking transfers follow the same range. Bank transfers via local payment, online payment, e-wallet, or mobile banking may have different minimums and maximums depending on your bank's policies. When you select a payment method during deposit, the platform displays the exact range for that method. If you are unsure about limits, check your payment provider's app or contact your bank. We do not impose additional caps beyond what your payment provider allows.
Yes. erek2 90 accepts deposits and withdrawals via local payment, online payment, e-wallet, and mobile banking bank transfers. To deposit, select "Bank Transfer" in the payment menu, choose your bank, and follow the on-screen instructions to transfer funds to our designated account. Your deposit typically appears in your erek2 90 account within one to two business hours, depending on your bank's processing time. To withdraw, go to your account settings, select "Withdraw," choose your bank, and enter the account details where you want the funds sent. Withdrawals are processed during standard business hours. Bank transfers are especially useful if you do not have a mobile wallet like local payment or online payment, or if you prefer direct bank-to-bank transfers.
Our weekly cashback offer returns a percentage of your net losses (losses minus wins) from the previous week. To be eligible, you must have an active, verified account and have placed bets during that week. Cashback is calculated automatically every Monday and credited to your account by Tuesday. The percentage and terms are displayed in your account under "Promotions." Cashback is subject to a minimum loss threshold—if your net loss is below that threshold, no cashback is awarded that week. Cashback credits are added to your balance and can be used for any market: football (Liga 1, Piala Indonesia, Piala AFF), live-dealer tables, slots, or esports. There is no separate claim process; cashback is automatic.
Game rules and categories
Live-dealer tables are real games hosted by human dealers in multi-camera studios. You see the dealer, the cards or wheel, and other players in real time. Games include blackjack, roulette, baccarat, and Dragon Tiger. You place bets and the dealer executes the action live. Slots are automated games where you spin reels and outcomes are determined by a random number generator. Slots include titles like Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways. Slots are faster-paced and do not require a dealer. Both categories are available on erek2 90. Live-dealer tables offer a social experience; slots offer quick rounds and varied themes. Choose based on your preference.
Support and contact
You can reach our support team by email through your account dashboard. Log in to erek2 90, go to "Help" or "Support," and use the contact form to send your message. Include your account email, a clear description of your issue, and any relevant transaction IDs or screenshots. Our team aims to respond within standard business hours. For urgent issues—such as account compromise or a failed withdrawal—use the in-app chat feature if available, which may offer faster response times. You can also check the FAQ and our terms and conditions page for answers to common questions before contacting support.